Technical Assistance
Common issues
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Which devices can I play on?
Supported operating systems: Android and iOS for mobile devices, Windows and MAC OS for PCs.You should also be able to play on any web browser without issues.
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I suspect something is wrong with my winnings. What now?
To investigate this further for you, we would also like to receive a brief explanation of the issue along with the following:Date and time when the issue occurredThe na...
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How do I delete cookies?
Note: if you delete cookies, you will be logged out of websites and your saved preferences may be erased.Deleting cookies in Google ChromeOpen Chrome on your computer.C...
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The website/games are slower than usual. How can I fix this?
This can have several causes. Consider, for example: Your internet connection The quality of your WiFiThe type of device you are usingWhich browser you are usingYou can...